FAQ
How do I register as a buyer?
Please download the guide for more instructions.
How do I register as a vendor?
Please download the guide for more instructions.
What types of services can I offer as a vendor within the platform?
We currently have the following modules ready to be used: Agency Services, Crew Handling, Ship Chandling, Spare Parts, Medical Services, and Fumigation.
What documents do I need to register on the platform?
a. As a buyer, the company´s valid Operations Notice.
b. As a vendor in Panamá, AMP (Panama Maritime´s Authority) license, and Operations Notice.
What is the cost for using the platform?
Cost of the platform is 5% of the transaction total, charged to the vendor.
How do I track my services?
Please download the guide for more instructions.
How do I contact a Customer Service Rep?
Please download the guide for more instructions.
How to configure my Account Settings?
Please download the guide for more instructions.
How to Request a Service?
Please download the guide for more instructions.